Al Ko
CEO, Auctane
Auctane
Neil Kuschel
CEO UK, InPost UK
InPost UK
Cheyney Cartwright
Head of Commercial, UK, Amazon Shipping
Amazon Shipping
Debra Searle
Keynote Speaker, Shoal Projects Ltd
Shoal Projects Ltd
Charlotte Bunney
Director of Customer Experience, DPD UK
DPD UK
Lee Graham
Sales Director Europe, Parcel Pending by Quadient
Parcel Pending by Quadient
Gary Winter
VP Global Strategic Initiatives, Parcel Pending by Quadient
Parcel Pending by Quadient
Richard Lim
CEO, Retail Economics
Retail Economics
Matthew Mitchell
Managing Director Global Sales - eCommerce, FedEx
FedEx
Peter Freeman
Head of CX, Pure Pet Food
Pure Pet Food
Nora Zukauskaite
Integrated Marketing Director, TikTok Shop U.K.
TikTok Shop U.K.
Ben Gilkes
Director, Partner Management, Auctane
Auctane
Niall Boyle
Director: Business Development, Auctane
Auctane
Mia Yamaguchi
Retail Development Lead, Uber Direct
Uber Direct
Roger Hassan
Chief Operating Officer, HIVED
HIVED
Beth Chapman
Managing Director, Starlinks Global
Starlinks Global
Jens Kilimann
Partner, Bain & Company
Bain & Company
Brendan Adams
Director, Product Management, Auctane
Auctane
Daniel Hulme
CEO, Satalia
Satalia
Jo Causon
CEO, The Institute of Customer Service
The Institute of Customer Service
Emma Clarke
Senior Director of Product Management, Metapack Group
Metapack Group
John Douglas
Program Owner - FedEx Compatible, FedEx
FedEx
Vardhan Kapoor
CEO & Co-Founder, Firstwork
Firstwork
Katie Searles
Editor, InternetRetailing
InternetRetailing
Jelle Schoenmaker
Managing Director, ReBound
ReBound
Tobias Buxhoidt
Co-Founder and Chief Innovation Officer, parcelLab
parcelLab
Emily Powell
Head of Change, Charles Tyrwhitt
Charles Tyrwhitt
Nicholas Found
Head of Commercial Content, Retail Economics
Retail Economics
Sue Saville
Conference Moderator, Webinar & Podcast Host, Media Trainer, Sue Saville Media
Sue Saville Media
Jade Roberts
General Manager, Customer Experience, Monica Vinader
Monica Vinader
Stephen Jones
Head of Partnerships, DigitalGenius
DigitalGenius
Nick Ciubotariu
CTO, Auctane, Auctane
Auctane
Jon Nicholson
MD Sales, Marketing and Customer Experience - Royal Mail & Parcelforce, Royal Mail
Royal Mail